Application Survey

PROJECT INFO

Submitter's Name(Required)

Title/Position

Email(Required)

Phone(Required)

Company(Required)

Are you a Distributor?(Required)

Yes

End-User Company / Project Name(Required)

Primary Contact?

Is the person submitting this form also who we should use as our primary contact for this application, or is there someone different you'd like to specify?

Yes, same Primary Contact

No, I need to enter an alternate person as our Primary Contact

Primary Contact Name(Required)

Primary Contact Email(Required)

Primary Contact Phone(Required)

Project Timeline(Required)

Install Location:(Required)

Street Address Address Line 2 City ZIP / Postal Code Country

IT Contact Name

Please provide the name, email address, and direct phone number of the person who handles your in-house WiFi network, IT security, and new device provisioning. Depending upon how you want to send templates to your equipment, we may need to coordinate with this person throughout your setup.

IT Contact Email

IT Contact Phone

Product / Application Description(Required)

Please provide some detail on what product is being packaged and how (i.e. chips in bags, candy bars in wrappers, tray sealer printing across a web, etc.).

Printer Replacement?(Required)

Is there an incumbent type of printer being replaced?

Yes - Will specify below

Prior Printer Make(Required)

Prior Printer Model(Required)

Replacement Reason(Required)

Please provide some brief detail on what drove replacement in this case (i.e end-of-life, downtime, insufficient print speed/quality, etc.). Also, please note that if you're replacing a SmartDate, a 24V solid state relay will be necessary.

KEY SPECS

Print Mode Needed(Required)

Material Speed (If Continuous)

Pieces Per Minute (If Intermittent)

Maximum Line Speed Capability

PACKAGING EQUIPMENT

Packaging Machine Type(Required)

Packaging Machine Type Notes(Required)

Equipment Manufacturer(Required)

Model Name(Required)

Year (If Known)

Documentation Availability(Required)

If available, please send digital copies to support@flexpackpro.com

Machine manual

Electrical schematic

I/O diagram

STEP file or 3D drawing of packaging machine

Mechanical layout drawing available

ELECTRICAL & SIGNALING REQUIREMENTS

Where is the print trigger signal being sourced from?(Required)

Solenoid Voltage(Required)

Print Trigger Notes(Required)

Print Signal Type(Required)

Print Signal Notes(Required)

Is there a registration photo-eye before or after the proposed print location?(Required)

Packaging Equipment Operating Voltage(Required)

Available Voltage at Installation Area(Required)

Can the parent packaging machine adjust or compensate film movement if the print signal is lost?(Required)

Is a dedicated print window or print inhibition logic available?

POWER REQUIREMENTS

A 110v outlet is needed for our equipment.

Is there a dedicated power drop or available 110v outlet available where you plan to use your equipment?(Required)

Yes

No - If not, we'll reach out via email to discuss further.

AIR REQUIREMENTS

For TTO printing equipment pneumatic power is required. We recommend filtered air via a plant air connection or a minimum 25 gallon compressor that can maintain a minimum of 90psi - maximum 150psi. Please note that our equipment will need 80psi to 120psi to run properly.

Do you have an air drop in place where you plan to use your equipment?(Required)

Yes

No - Please send air compressor recommendation

Not applicable - not using TTO printing technology or a pick-and-place feeder

Clean, Dry Air Requirement(Required)

Our TTO and pick-and-place systems require clean, dry air specifically. Please check here to confirm your acceptance and understanding that if anything but clean, dry air is used with your equipment it will void your warranty coverage.

Yes, I understand that using anything but clean, dry air with my equipment will void my warranty.

MOUNTING & MECHANICAL REQUIREMENTS

Proposed Mounting Location Description(Required)

Distance From Wire Landing Location to Proposed Mounting Location(Required)

Please provide an exact measurement, with no rounding.

Are there existing pre-drilled mounting holes?(Required)

Available Mounting Surface Dimensions(Required)

Please provide exact measurements, with no rounding.

Distance Between Rollers at Print Location(Required)

Please provide exact measurements, with no rounding.

Web Direction(Required)

Is there a web dancer before the print location?(Required)

PRINT MATERIAL

Print Material(Required)

(i.e. PET, OPP, PE, BOPP, metallized film, Tyvek, etc.)

Material Surface(Required)

Material Surface Notes(Required)

Film Roll Width(s)(Required)

Please provide exact measurements, with no rounding.

Package Repeat Length(s)(Required)

Please provide exact measurements, with no rounding.

Pre-Printed Registration Marks (Eye Marks)(Required)

Eye Mark Position Relative to Print Area(Required)

After printing, the package / material is exposed to:(Required)

Heat tunnel

Shrink tunnel

Freezing

Refrigeration

Moisture

Abrasion

Chemical washdown

Case packing friction

Other - See notes

Post-Print Notes(Required)

What type of environment are your packaging materials stored in prior to printing?(Required)

Please describe where and how your materials are stored, including any extreme temperatures or moisture factors.

What type of environment are your packaging materials stored in after printing?(Required)

Please describe where and how your materials are stored after prints are completed (i.e. stacked, stored in boxes, stored in freezer, etc.).

PRINT LAYOUT & TEMPLATE(S)

Is there a designated print area on the film?(Required)

Print Area Notes(Required)

Maximum Available Print Area (W x H in mm)(Required)

Please provide exact measurements, with no rounding.

Required Print Area (W x H in mm)(Required)

Please provide exact measurements, with no rounding.

Print Content Includes(Required)

Date code

Lot code

Time

Shift code

Barcode - See notes for type

QR Code

Graphics / Logo

Variable Data

Other - See notes

Print Content / Code Type Notes(Required)

Number of Lines(Required)

Font Size Requirement

What do you plan to print?(Required)

Please provide some detail on what you're planning to print (i.e. text, codes, logos, etc.) and which aspects of your templates (if any) will be variable.

Which software do you use to create your coding templates?(Required)

Please enter the name of your software of choice, or if you'll be using our software - please enter ProCode for TTO or FLEXtij for TIJ.

How will coding templates be sent to the system's controller?(Required)

Via USB

Via Ethernet

Other

Template File(s)(Required)

Please upload the code and/or logo template file(s) you plan to send to your new equipment's controller(s). If you have any trouble uploading your files here, please email them to us at support@flexpackpro.com

Drop files here or

Max. file size: 256 MB, Max. files: 20.

Print Layout Samples(Required)

Please upload a photo of a printed sample and/or a written layout example.

Drop files here or

Max. file size: 256 MB, Max. files: 20.

MATERIAL SAMPLES FOR TESTING

Your Sales Engineer will need to provide you with a mailing address and Sample Request # prior to sending material samples in for testing.

Please send us the following for testing:(Required)

Minimum of 6 ft. of each packaging material to be used

Sample finished packages

Multiple artwork versions if applicable

Not applicable - Distributor to complete testing

CLEANING & SANITATION

Cleaning Methods in Use(Required)

Dry Wipe

Compressed Air

Foam

Wet Wipe

Low Pressure Water

High Pressure Washdown

Caustic Chemicals

Other - See notes

Cleaning Method Notes(Required)

Cleaning Frequency(Required)

REQUIRED PHOTOS & VIDEOS

For all required images/videos, please provide clear images (no tape measure photos) reflecting fully accurate measurements with no rounding. All measurements must be taken with calibrated tools.

Wide-Angle Photo of Entire Packaging Machine(Required)